Frequently Asked Questions
All tickets are non-refundable and non-replaceable.
We will not accept defaced or damaged tickets/wristbands, likewise we will not replace lost festival tickets.
We cannot offer refunds on the basis of inclement weather.
Dogs (except guide dogs).
Bikes (motorized or pedal).
Kites – this is due to power lines present on the site.
Glass – i.e. bottles or glasses.
Cooking on the ground. Any BBQs or other cooking appliances must be off the ground so they don’t pose any fire risk.
Smoking within the marquees. If smoking outside, please dispose of your rubbish in the bins provided.
Bicycles, push scooters, knives, fireworks, smoke canisters, air-horns, cans, poles or other items that could cause harm to other festival goers, staff or traders.
Recycling stations will be available, please use these to help us be as environmentally friendly as possible.